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Public Health Emergency in the ACT

A Public Health Emergency has been declared in the ACT for the response to the COVID-19 pandemic. See the ACT Health website or call 02 6207 7244 for more information.

Keep Canberra safe and strong | Maintain good hand hygiene | Keep your distance | Stay home if unwell and get tested | Check in for contact tracing | Monitor Travel Advice

Access Canberra Service Centres

Access Canberra is currently experiencing a surge in visitors and with physical distancing still in place, queues are extending outside the Centres. We encourage you to consider delaying your visit, or you may be able to complete your transaction online. Please visit www.act.gov.au/accessCBR.

Before you visit us

We are Canberrans like you, working hard to deliver services in new ways during COVID-19. For most services and transactions you do not need to visit a Service Centre:

      1. Payments can be made online.
      2. Vehicle transactions can be completed online.
      3. Chat with us online if you need help.
      4. Call 13 22 81 to do your transaction over the phone.

If you are visiting a Service Centre you are encouraged to record your details by using the Check In CBR app.

Thank you for your patience and support.

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