Service availability

We’ll provide updates on any changes to the availability of our services, including any planned maintenance work.

We aim to work on our online services outside of business hours to minimise the impact to you.

Online services

A scheduled Rego.act outage is planned for Thursday 30 May from 8pm - 10pm. During this time, the system will be unavailable for transport related transactions (i.e. registration, licence, infringements etc).

For more information about supported devices, browsers and operating systems visit our accessibility page.

Contact centre

For more information about calling us visit our contact us page.

Service centres

For information about our service centre locations, open hours and wait times visit our contact us page.

What to do if there's a technical issue

If our services aren't working as expected or you’d like to provide feedback about our website, you can contact us.

It can be helpful to tell us the:

  • date and time it happened
  • website or online service you were using
  • web page you were viewing
  • browser you were using, such as Firefox, Safari or Chrome
  • device you were using, such as mobile phone, laptop or desktop
  • operating system your device uses, such as Windows, iOS, Linux.