Apply for WWVP registration
Before applying please double check if you need a Working with Vulnerable People (WWVP) registration. Not all paid and volunteer positions working with vulnerable people require registration.
If you have determined you need a WWVP registration, please complete the application process below to receive a WWVP card. The average processing time is 8 weeks.
To apply you must:
- submit an application and
- verify your identity in person or via post.
The cost to apply is:
- $163 if your registration is for paid work, or paid work and volunteering
- free if your registration is for volunteer work only.
Apply
Log in to your ACT Government Digital Account to start your application. If you do not have an account you will need to create one and link the WWVP service.
As part of the application process you will need 4 identity documents, including one photo ID. This includes:
- a commencement document (for example, a full Australian birth certificate)
- a primary document (for example, a driver licence)
- 2 secondary documents (for example, a Medicare card and credit card).
If applicable you will also need:
- linking documents for name changes (for example marriage certificates) and
- details of any relevant charges or convictions.
The WWVP application fee is:
- $163 if your registration is for paid work, or paid work and volunteering
- free if your registration is for volunteer work only.
Pay the fee online when you apply or at an Access Canberra service centre.
We accept VISA or Mastercard only. Application fees are non-refundable.
If you cannot complete an online application you can apply in person or via post.
To apply at an Access Canberra service centre:
- bring 4 proof of identity documents, including any linking documents for name changes. Documents can be originals or certified copies.
- ask for an application form to fill in. You can also get help completing the online form using a service centre computer.
To apply by post:
- call Access Canberra on 13 22 81 and request a WWVP registration application form
- complete the application form
- complete the identity verification requirements
- return the completed application form and supporting documents.
If applying by post you must also provide:
- 2 recent identical passport-style photos
- a clear photo of yourself holding one of your photo identity documents.
Verify your identity
You must verify your identity with Access Canberra in person or by post. We cannot assess your application until this step is complete.
Verify identity in person at Access Canberra
Please bring the following to an Access Canberra service centre and we will take your photo (see photo guidelines) for your card:
- your application number (see your application confirmation email)
- the same 4 documents you selected in the online form, including any linking documents for name changes.
Some applications include a fee. If you have not paid the application fee online you can pay using a VISA or Mastercard.
Verify identity by post
Please send the following to Access Canberra WWVP, GPO Box 158, Canberra ACT 2601:
- certified copies of all of your identity documents, including any linking documents for name changes
- 2 recent identical passport photos, one of which is endorsed on the back:
- by an authorised person under the Statutory Declarations Act 1959 (Cth)
- with the words ‘This is a true photo of (your full name)’
- a clear photo of yourself holding one of your photo identity documents.
After you apply
After you submit your application you will receive an email with your receipt and application number.
Applications take approximately 8 weeks to process (or more if a risk assessment is required). As part of the assessment we will do a nationally coordinated criminal history check.
You may be able to work or volunteer in a regulated activity if all of the following apply:
- The work or volunteering is for the employer you named in your application
- Your employer agrees
- You are supervised at all times by a WWVP registration holder
- You have not previously received an interim bar, negative notice, suspension or cancellation for a WWVP application or registration in the ACT, or a working with children clearance in another state or territory
- Your previous WWVP registration did not have conditions or restrictions.
You can be a kinship carer without restrictions while you wait for the outcome of your application.
To check the progress of your application, you can either:
- track your submitted WWVP form, if you applied online
- call Access Canberra on 13 22 81
- ask for an update by emailing WWVP@act.gov.au. You must provide your personal details and application number.
Please note processing times may vary depending on:
- the checks required, including NDIS worker screening (read WWVP and NDIS)
- whether the information you’ve provided is correct
- whether additional information is needed.
If your application needs a risk assessment, processing can take more than 60 working days.
Please wait 4 weeks before contacting Access Canberra about your application.
If your application is approved, we will send your WWVP registration card by post. Your registration is valid for 5 years. During this time you must keep your details up to date and notify Access Canberra if you are charged or convicted of any relevant offences.
See the Renew, update or replace WWVP registration for more information.
Your card will show your registration details, including any conditions or restrictions that apply. These conditions or restrictions will be explained in the accompanying registration letter. Registration types include:
- Unrestricted registration: You can work or volunteer in all regulated activities in the ACT, including activities involving children.
- Restricted registration: You cannot work or volunteer in NDIS activities that require worker clearance. Restrictions will apply to one of the following:
- working with children
- specific regulated activities or services.
Note: if you receive a National Disability Insurance Scheme (NDIS) worker clearance, you can use it in any state or territory.
We will notify the employer you named on your application form of the registration outcome. We will not provide the reasons for our decision unless you have provided consent.
Your registration letter will explain whether you have the right to request a review of the decision.
If your application is not approved:
- you will receive a letter or email explaining the decision
- you can reapply 5 years from the date of the decision.
Read more about how we decide whether you should be registered.
Your letter will explain whether you have the right to request a review of the decision
You must notify us of charges or convictions and job changes. Go to renew your registration, replace your card or update your details visit the Renew, replace or update WWVP registration webpage.