Vehicle registration records
You can usually only request vehicle registration records if you are the registered operator or a joint operator of the vehicle, or if you have authority to do so.
Vehicle registration status
You can immediately check the registration status of a vehicle, as well as some non-identifying information, by entering a plate number on our online form.
Vehicle registration certificates
When you renew your vehicle registration, a registration certificate is posted to your nominated address. This can take up to 21 days.
If you have not received your registration certificate, contact us on 13 22 81 to update and verify your postal address details and arrange for a reprint of the certificate.
If you need to replace your registration certificate you can request a new one online via this link: Request a new certificate. Please note that there is a fee for the issue of a replacement certificate.
Statement of vehicle registration
A statement of vehicle registration details is an official record confirming specific details about a vehicle. This can include information about the registered operator/s, and their date of birth, where they live, how long the vehicle has been registered in their name, and any duty paid for the vehicle.
Access Canberra (the Road Transport Authority) will only release statement of vehicle registration records to you, someone you authorise or someone authorised by law.
You can request a statement of registration details:
- online
- in person at an Access Canberra Service Centre
What you’ll need
How you make the request will determine what you need.
Requests made online
If you’re making the request online:
- provide your proof of identity, for example your driver licence and Medicare card. Do not send copies of bank or credit cards
- provide your phone number so Access Canberra can contact you for payment
- submit this information via our online Contact us form.
Requests made in person
If you’re attending an Access Canberra Service Centre you’ll need to:
- complete an ACT search of records application [PDF 256.3 KB] form
- complete an Authority to act as an agent [PDF 192.3 KB] form, if you’re requesting for someone else
- provide your proof of identity
- pay the fee.
Identifying people involved in an accident
If the request is related to a legal claim, Access Canberra may release information to help identify a person involved in an accident.
Access Canberra will only release their name, address details and which Motor Accidents Injuries (MAI) insurance provider they use.
The request needs to meet one of these criteria:
- The request is from your legal representative or insurance company.
- Your request is supported by evidence that you need it for a legal claim (for example, a letter from your solicitor or insurance company)
- Your request is accompanied by permission from the person whose details you’re requesting.
Requests from legal practitioners, insurance companies, MAI Insurance providers
All requests from legal practitioners, insurance companies and MAI insurance providers following an accident must be submitted in writing to the Access Canberra Document Management Team.
The request can be sent to Access Canberra by:
- submitting the online Contact us form
- post to GPO Box 158 Canberra ACT 2601.